Privacy Policy
At Banaba, we take the privacy and protection of user data very seriously. This privacy policy explains how we collect, use, and protect your personal data. Please take the time to read this policy carefully to fully understand how we handle your data.

By creating an account, accessing our services, or opting to receive our communications, you acknowledge that you agree to the practices and policies described in this privacy policy. We are committed to complying with applicable data privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).
What Personal Data Do We Collect?
Categories of Personal Data
We collect and process various types of personal data to provide better services. Depending on your interaction with us, we may collect the following categories of data:
  • Photo Access Permission: When you update your account avatar or save images to share with friends, you need to grant us permission to access your camera and photo library. This allows you to take a photo and upload it as your avatar, as well as save images for sharing.
  • Microphone Permission: When you use the voice-to-text feature during your conversation with the Banaba, you need to grant us permission to access your microphone to send voice messages.
  • Personal Information and Contact Data: We request access to your photo library so you can upload images (such as profile pictures) to the app. We will not store or share any other content from your photo library. You can manage or revoke this permission at any time in your device settings.
  • Account Information: your username, password, and preference settings.
  • Sensitive Personal Data: any information voluntarily provided in diary entries or reflections, which will be encrypted and accessible only to you.
  • Device and IP Data: including the type of device you use, IP address, browser type, and version.
  • Location Data: collected when using location-enabled services.
  • Payment Data: information related to purchases, including payment information and billing address.
  • pp Usage Data: Aincluding visit times, click streams, and other technical data related to your usage.
  • Cookies and Tracking Technology Data: data collected about your behavior and preferences on our website, as detailed in the cookie policy.
Sources of Data Collection
  • Data You Provide Directly: such as when you register an account or fill out forms within our service.
  • Automatically Collected Data: such as data collected through cookies, log files, and tracking technologies.
  • Third-Party Sources: such as data provided through Google or Apple login, or data from our analytics partners.
How Do We Use Your Personal Data?
We use the data we collect for the following purposes:
  • Providing and Improving Services: to create and manage your account, process transactions, and provide customer support.
  • Personalizing Your Experience: to tailor content recommendations and send relevant information based on your preferences.
  • Marketing and Advertising: to send promotional materials and display personalized ads (if applicable).
  • Analytics and Research: to conduct data analysis and statistics to improve the performance and user experience of our services.
  • Security and Fraud Prevention: to detect and prevent potential security threats, fraud, or other illegal activities.
  • Legal Compliance: to comply with applicable laws and regulations and ensure we fulfill our legal obligations.
How Do We Share Your Personal Data?
We may share your personal data with third parties only when necessary, limited to the following situations:
Service Providers and Partners
We may share your data with partners who provide technical support, payment processing, hosting services, customer support, data analysis, and other necessary functions for delivering our services. These third parties are bound by strict data privacy and security agreements to ensure your data is protected.
Legal Obligations and Business Transfers
We may disclose your personal data as required by law, or in the event of a merger, acquisition, or other business transfer. We will take reasonable steps to ensure you are notified in such cases.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your usage of our website or services. Cookies are small files stored on your device that help us collect information and improve your user experience.

You can manage or disable cookies in your browser settings, but disabling cookies may affect your ability to use certain features.
Data Security and Retention Policy
We employ strict security measures to protect your personal data from unauthorized access, modification, or deletion. These measures include data encryption, access control, and regular security reviews.

We retain your data for the duration of your active account or as long as necessary to provide our services. After account termination, we will delete or anonymize your data within a reasonable time, unless retention is required by law.
Cross-Border Data Transfers
Your personal data may be transferred to servers outside your country. If data is transferred outside the European Union, we will implement appropriate legal safeguards, such as GDPR’s standard contractual clauses, to ensure your data is equally protected.
Your Rights and How to Exercise Them
Under applicable privacy laws, you have the right to access, correct, delete, restrict processing, or object to the use of your personal data. If you wish to exercise these rights, please contact us via email at support@aibanaba.com. If you do not want us to sell your personal information, you can submit a request via email to support@aibanaba.com. We will process and respond to your request within a reasonable time.
Changes to This Privacy Policy
We may update this privacy policy from time to time, and we will notify you of significant changes via email or other means. If you continue using our services after the policy changes are published, you agree to the updated terms.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at: